Capcom has released a statement revealing that over 11.7 million accounts have been affected in a recent data breach.
The company’s statement indicates that developers have recognized that a third party gained unauthorized access to some customer information from an online membership account. Capcom has apologized for the inconvenience caused and has taken the necessary emergency response measures.
Capcom Data Breach Reveals Email Address Records, Date of Birth, Region and More
The statement reveals that there were 11,774,247 records that had their email address records and system-specific identifier information accessed through the Capcom data breach. 43 accounts had their date of birth, gender, country/region, and nickname accessed. Lastly, 196 accounts saw unauthorized changes to Capcom ID account login passwords.
The company has stated that the passwords originally kept by the customers were not accessed; however, they were changed by unauthorized means. The team has already reset the passwords of the impacted accounts and will notify customers affected by this incident. Capcom also confirmed that the breach did not compromise credit card information.
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Capcom discovered some suspicious activity on October 19 and began blocking access to the third party; however, the unauthorized access had already occurred. The team activated its emergency response plan and established an internal incident response headquarters. The company has also reported the incident to Japanese authorities and continues to monitor the situation.
Customers have been advised to be cautious of suspicious emails or messages and not to access any URLs or attached files from unknown senders. The team has already identified and addressed the attack method used to breach Capcom’s data. Lastly, the breach has not affected the players’ ability to access or play any of their games.
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