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Pokémon TCG Pocket Private Match Not Working Error Solution—Explained

A Pokémon TCG Pocket Private Match is the perfect way to rattle off a few matches against a particular opponent—whether a friend or online rival. Unfortunately, the Pokémon Pocket servers aren’t complying, and we have answers in case you’re struggling with matchmaking errors.

There are so many ways to play Pokémon TCG Pocket: Solo Battles against the AI, online PvP against fellow trainers, and a Private Match against a specific individual. The latter is of interest to players who don’t fancy venturing online but need a human element to a battle.

Pokémon TCG Pocket’s Private Match function is the perfect avenue for friendlier competition, but it doesn’t always play (Poké) ball.

How to Fix Pokémon TCG Pocket Private Match Not Working Problem

private match screen in pokemon tcg pocket
One step closer to the arena. Credit to The Pokémon Company

Check Social Media

Social media help is a solution becoming relevant with every passing day. You can interact with other Pokémon TCG Pocket users on social media, check their replies, and see if anyone else is experiencing what you are—possibly giving you a new idea in the process. Associated Pokémon Pocket social media includes the card game’s official X page and subreddit.

Official posts on the X page and user posts on Reddit can all be a gateway to fixing the Private Match Not Working Error.

Internet Connection and Router Issues

I’ve been there, you’ve been there, we all have. Connection issues can be as simple as router technical difficulties. Simply, check your router, see if the light is the right color for a secured connection, and consider resetting the device to see if it fixes the situation—you’d be surprised how often this works.

Pokémon TCG Pocket Support

The Pokémon TCG Pocket support page has a “Submit a report” form dedicated to player’s requests. Fill out the application, and a representative for the game should get back to you once they’ve waded through the droves of preceding requests. There’s no promise they provide an assured fix, but an authoritative official connected to Pokémon TCG Pocket is comforting.

Password Problems

To connect to someone’s Private Match, you need a bespoke password from the other person. It consists of upper and lower-case letters and numbers, and while it may seem simplicity itself to replicate the code, one mishap is all it takes. Double and triple-check the password, and keep trying it.

Updates Updates Updates

Finally, if your (or your friend’s) version of Pokémon TCG Pocket is not up to date, you can’t connect. You need to go to your phone’s app store, go onto Pokémon TCG Pocket, and ensure the latest update is installed. Software is always being tweaked, meaning you need to be cognizant of the latest updates.


I hope this helps you to engage in titanic tussles in Private Matches, and once you’re done, find out how to get Mew in Pokémon TCG Pocket, and what God Packs are.

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