On July 19th, a worldwide incident known as the ‘blue screen of death’ affected millions of Microsoft computers, rendering them non-functional for several hours. Microsoft later revealed that a software update from an independent cybersecurity company, CrowdStrike, caused this incident. Recent developments have shown that CrowdStrike is offering the affected users a $10 gift card as an apology.
According to a report by TechCrunch, CrowdStrike’s Chief Business Officer, Daniel Bernard, emailed the affected users to acknowledge the blue-screen incident between July 18 and 19. A screenshot of this email has now surfaced on X (formerly Twitter).
To express their “heartfelt thanks and apologies for the inconvenience”, CrowdStrike wants to pay for the “next cup of coffee or late night snack” for the impacted users with a $10 Uber Eats Gift card, the email states. The affected users in the United Kingdom received a £ 7.75 gift card, which revealed another user.
Some users could successfully redeem the gift card from CrowdStrike, whereas some weren’t as lucky. Those who couldn’t were met with an error message on Uber Eats stating that the gift card “has been cancelled by the issuing party and is no longer valid.”
Additionally, to prevent such incidents in the future, CrowdStrike informed the users that their cloud services have been improved to “dramatically speed up their ability to make rapid communication to the sensor.” The company has published a Preliminary Incident Report today, detailing the incident and the steps taken to prevent its recurrence.
In other news, Intel has addressed CPU instability reports for 13th and 14th Gen processors. Also, Nvidia could bring back Titan graphics cards. What are your views on CrowdStrike’s apology gift card? Let us know in the comments.
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No that doesn’t fix anything!